All reservations are subject to the following conditions:
Deposits
To book a cycling tour a deposit of $500 per person is required. A reservation will not be confirmed until this deposit has been received.
All deposits are non refundable.(Travel insurance MAY cover most cancellation fees for personal sickness, or family sickness reasons).
A reservation is not confirmed until the $500 per person deposit has been received. Seats are not held until payment is received.
Final Payment – European Tours
The balance of your payment is due as follows.
Final Payment – Tour Down Under
The balance of your payment is due as follows.
Cancellation Policy
If for any reason you need to cancel your tour, the person or persons participating in the tour must confirm the cancellation in writing.
The following cancellation charges will apply: All deposits are non refundable.
If you cancel your tour more than 160 days before departure, we will refund 75% of your tour payment (excluding deposit).
If you cancel your tour between 90 and 160 days before departure, we will refund 50% of your tour payment (excluding deposit).
If you cancel your tour less than 90 days before departure, no refund will be given of either your tour payment or deposit.
We reserve the right to cancel any tour, in which case all payments made including deposits, will be refunded 100%.
We reserve the right to make any hotel changes, route changes or make any modification to a tour that are necessary, due to circumstances beyond our control and will inform all clients as soon as practicable.
Travel Insurance
All participants are responsible for their own travel insurance, covering accident, personal injury, loss of luggage and cancellation. This should be purchased at the time you book your trip.
It is expected all persons who book a tour with Kiwi Style Bike Tours take out an appropriate travel insurance policy at the time of booking.
Liability
We are not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.
The attached waiver and release must be completed and signed before commencing the tour with Kiwi Style Bike Tours.
Participants
Participants are required to have had their bicycles serviced by a cycle shop in New Zealand before leaving for a tour and shall have a receipt of this being done.
The wearing of approved cycle helmets is compulsory at all times.
It is participant responsibility to be fit and healthy enough to complete the scheduled rides.
Any health problems and concerns must be reported to Kiwi Style Bike Tours before the start of the tour.
We reserve the right to decline any applicant whom we believe is not suitable for a tour.
A minimum of 5 persons are required for a tour to start. If a tour is cancelled we will offer a similar tour on a different date or refund 100 percent of tour payment.
I will also make sure the bike is in a sound and safe condition before using the bicycle and also agree to make Kiwi Style Bike Tours aware of any mechanical fault on the bicycle so the said fault can be made safe or repaired before using the bicycle.
If any portion of this Waiver and Release is held invalid, it is agreed that the balance shall continue in full legal force and effect.
I acknowledge that I have read this Waiver and Release. I fully understand its terms and that I have given up substantial rights by agreeing to it. I accept this document freely and voluntarily without any inducement made to me and intend my signature to be a complete and unconditional release of all liability to the greatest extent allowed by law.